Diving into an engaging journey of self-discovery, the Chung Wah Community Care (Chung Wah CC) team embarked on a unique experience during their two-day training and development retreat.
On July 27-28, Chung Wah CC transformed a serene vineyard in Swan Valley into a bustling hub of inspiration and collaboration, hosting a two-day employee training and development event. This year, the theme was "The ME in WE". The event gave our staff a respite from a busy daily work schedule to focus on various workshops, delving into individual, departmental, and overall interactions within Chung Wah CC from multiple angles.
Under the guidance of a facilitator, staff members were grouped by generation in the first workshop: Baby Boomers, Gen X, Gen Y, and Gen Z. Each group discussed different aspects such as work attitude, attitude towards technology, upbringing, and consumer preferences, outlining the strengths, weaknesses, and potential of different generations. After identifying unique individual potential, they were grouped based on the various departments in the second workshop. Members of different ages examined similarities and differences, potential conflicts, and harmonious elements. Everyone contemplated seeking common ground while respecting differences, overcoming challenges to achieve the maximum synergy and collectively realise Chung Wah CC's overall objectives. The post-lunch workshop focused on Chung Wah CC's 'greater self', with both seasoned and new staff collaborating to form a vivid picture of Chung Wah CC.
On the second day, Mrs Kwok, the CEO of Chung Wah CC, gave a detailed account of the Chung Wah Association's history and highlighted Chung Wah's '3H' spirit: Harmony, Heritage, and Humanity. She then discussed the development of Chung Wah CC and her personal 'Journey of Care'. The enriching content gave most staff members a refreshing look at familiar information and new employees a deep understanding of Chung Wah's history in a short period. In the final session, she highlighted new challenges posed by the reform in the aged care industry. Staff members brainstormed in groups on how to face these changes and ensure Chung Wah CC continues to shine. Eagerly contributing ideas, our staff shared many valuable views and suggestions. The two-day training and development event ended on a successful note, with Chung Wah CC's staff members returning to their posts with renewed confidence, ready to embrace new goals, plans, and challenges.
Chung Wah has been servicing the WA community since 1909, dedicated to improving the quality of life of individuals from diverse backgrounds. Moreover, Chung Wah CC has over 35 years of professional care experience helping seniors and people with disability improve their well-being and better integrate into the community. In 2023, we're promoting our theme, "Embrace, Elevate & Flourish", and build a better community for all.
