With strong support from the City of Canning, Chung Wah Community Care (CWCC) partnered with Carers WA and the Cockburn Chinese Association to co-host an informative NDIS seminar for carers on the morning of 11 June at the Willetton Community Hub. This marked CWCC’s first formal collaboration with the Cockburn Chinese Association and represented a significant step forward in expanding its NDIS services and cross-sector partnerships.
The session welcomed 22 carers from diverse backgrounds and featured presentations by experienced NDIS professionals. Four core topics were explored in accessible language: available mainstream support for people with disability and their carers, the latest policy updates and system changes, the new funding cycle model introduced on 19 May 2025, and a live Q&A addressing participants' practical concerns.
A key focus of the seminar was introducing the new funding cycle structure under the NDIS. From 19 May 2025, all new and reviewed NDIS plans will adopt flexible funding intervals—1, 3, 6, or 12 months—replacing the traditional 12-month block model. While this change allows for more tailored budget management, it also places greater responsibility on participants and carers to proactively monitor and allocate their funding. Significantly, any unused funds will roll over into the next cycle, ensuring the total plan amount remains unchanged and enabling more strategic long-term planning.
The session also introduced recent improvements to the NDIS system’s response efficiency, including launching the updated NDIS Service Hub. This platform allows users to upload multiple documents and receive a tracking number for follow-up, greatly improving communication clarity and reducing delays—features that were well received by attendees.
CWCC staff highlighted that this three-way collaboration reflects the organisation's person-centred and inclusive approach to supporting aged care and addressing the broader needs of people with disability and their families in multicultural communities. “We’ve seen an increasing number of families from non-English-speaking backgrounds navigating the complexities of the NDIS. Many face barriers due to language, cultural differences, or information gaps. CWCC aims to bridge these divides by working with partners to deliver accessible knowledge to the people who need it most.”
As clients’ needs diversify and policies evolve, CWCC reaffirms its commitment to building inclusive communities through collaboration. By integrating aged care services, disability support, cultural understanding and local resources, CWCC continues to support individuals and families at every stage of their care journey. Moving forward, CWCC plans to launch more culturally and linguistically tailored information sessions across different regions, ensuring carers are empowered and no longer feel alone in their role.
